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Council tax

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Coronavirus - money & benefits updates

Service changes and support due to coronavirus

 

You can now sign up for our new Council Tax Customer Online Account

The new Council Tax Online Account is linked to mygovscot myaccount. Your new online account allows you to:

  • Instantly access your Council Tax details and bills
  • Set up or change your direct debit and make payments online
  • Report changes
  • Sign up for paperless billing

What you will need to register

To access your account you will need:

  • A registered mygovscot myaccount
  • Your Council Tax account number

You will not need your FifeDirect account details and cannot use these during signup for a MyAccount.

Why use this new service?

  • Our current Council Tax Online account ends from 26/10/20
  • No need to contact us directly to check payments made, instalments, discount/exemption entitlements, Council Tax Reduction awards and annual Council Tax charges
  • It’s quick, safe to use and available 24/7
  • It’s better for the environment
  • It will help reduce the costs of administering Council Tax

To go ahead and sign up, please click on the 'Council Tax Online Account' button below.

mygovscot myaccount

Registration for the new Council Tax Online Account uses the mygovscot myaccount. This is a secure and trusted service provided by the Scottish Government. For more information see mygovscot myaccount.

Helpful Guide Regarding Your Online Account

For help in navigating your Council Tax Online Account, please refer to the Navigation Guide.

Attention Council Tax Online Account Customers in receipt of Housing Benefit

As of 26 October 2020 if you receive an email stating you have new mail in your Council Tax Online Account and you are also in receipt of Housing Benefit we will no longer be attaching your Housing Benefit notification above your Council Tax bill. Your Housing Benefit notification will be posted to you separately in paper format.

Additional Information

For additional information regarding Council Tax please view Council Tax additional information.

If you have already registered for your new Online Council Tax account please sign in using the button below.

Council Tax Online Account

You can view the answers to the questions we get asked most often in the Council Tax Online Account FAQ

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