Accessibility

This website is run by Fife Council.  We want as many people as possible to be able to use this website on a variety of devices. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader

We've also made the website text as simple as possible to understand.

Fife Council is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone by applying relevant accessibility standards. www.fife.gov.uk is currently partially compliant. This means that some parts of our site do not fully comply with accessibility standards.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We are aware that unfortunately a few parts of this website aren’t fully accessible, for example:

  • some PDF and MS Word documents are not fully accessible
  • some images do not have alternative text explanations
  • some contrast on buttons and links are not as accessible as they could be
  • content and functionality provided by third party suppliers is not fully accessible

If You Cannot Access Parts of the Website

Should you have any problems or concerns relating to the accessibility of the Fife Council website that are not listed on this page, please Contact Us. We will consider your request and get back to you in 10 working days.

You can also request translation. Further information is available on our Interpreting and Translation page.

If you would like to make a complaint you can do so on our online complaints form.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website, so if you have identified any accessibility issues please use our feedback form.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you are not happy with how we deal with any concerns you may have in relation to accessibility, please contact the Equality Advisory and Support Service (EASS) 

Technical Information

Fife Council is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 . We aim at fully supporting WCAG  (Web Content Accessibility Guidelines) set out by the W3C  (World Wide Web Consortium). These guidelines aim at ensuring websites are accessible by all users including those with disabilities.

This website is currently partially compliant with the WCAG AA standard, due to the non-compliance listed below.

Non Accessible Content

The content listed below is non-accessible for the following reasons:

PDFs and Other Documents

Some of our older PDF and MS Word documents do not meet accessibility standards. (They fail WCAG 2.1 success criteria listed under Guidelines 2.4 – Navigable and/or 1.1.1 Non-text Content.) Other than those subject to exemption (see below).

We are working to reduce the number of PDFs on our website and to ensure that those which remain are accessible.

Content Not Within the Scope of the Accessibility Regulations

The following content is exempt from meeting the accessibility regulations.

PDFs and Other Documents

The accessibility regulations do not require us to address issues with office file formats, such as Adobe PDF or Microsoft Office documents, published before 23 September 2018. This does not apply to documents that are essential to providing our services.

Documents Supplied by Third Parties

In some cases, we are obliged to publish original documents provided by third parties. The content and format of these documents is outwith our control. For example, documents supplied in support of certain applications.

Archive Content

We maintain an archive of old committee agendas and reports, predominantly based on PDF documents that may not meet accessibility guidelines. We also maintain an archive of committee audio files that are not accompanied by a transcription. We do not plan to update these elements as they are exempt.

Live Audio Stream

Live committee audio streams are not captioned. (This fails WCAG 2.1 success criterion 1.2.4 Captions (Live)). We do not plan to add captions to the live audio stream as live streams are exempt.

Payments Portal

Our payments portal is a third-party hosted system. Some of this content is not fully accessible. This application is not developed by us and is not under our control.  As such, it is exempt.

Reviewing our website

We are currently reviewing our website and will shortly publish the areas that we know are not fully accessible and the fixes we plan to put in place.

We welcome feedback from all our users, just complete our website feedback form.