Accessibility statement for fife.gov.uk

This accessibility statement applies to www.fife.gov.uk and it's hosted mini-sites.

This website is run by Fife Council. We want as many people as possible to be able to use this website, regardless of disability, technology, or circumstances. This means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader
• access the website using a mobile or tablet

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible. For example:

• some PDF and MS Word documents are not fully accessible
• some content and functionality provided by third party suppliers is not fully accessible
• live video streams do not have captions
• not all YouTube videos have captions
• some of the Fife Council associated mini-sites are not fully accessible

Feedback and contact information

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Online Services Team directly using our feedback form. Alternatively, call us on 03451 55 00 00.

Contact us or visit us in person

There are different ways you can contact us.

If you have a hearing impairment or speak another native language we provide:

• a telephone-based interpretation service
• a deaf communication service that includes:
  • a text phone service for deaf customers
  • a British Sign Language interpreter

BSL users can now contact us using the ContactSCOTLAND-BSL app. To find out more visit contactscotland-bsl.org

You can visit us in person at one of our Customer Service Centres. Some of our offices have audio induction loops.

Accessible formats

If you need information on this website in a different format such as accessible PDF, large print, easy read, alternative languages, audio recording, or braille, you can request this by:

• phone: 03451 55 00 00
• email: fife.council@fife.gov.uk
• textphone: 18001 07781 480 185
• using the ContactSCOTLAND-BSL app - to find out more about the service and how to register visit contactscotland-bsl.org

We aim to respond within 10 days.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the "accessibility regulations"). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)

Technical Information about this website's accessibility

Fife Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standards.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

PDFs and Other Documents

Some of our older PDF and Word documents are not fully accessible. For example, they may not be structured for screen readers or may be difficult to navigate. This fails WCAG 2.2 success criterion 1.1.1 (non-text content), 1.3.1 (info and relationships) and 2.4 (Navigable).

Focus visible

When using a keyboard to navigate, controls on the page including links, buttons and text fields should change appearance when selected. This fails WCAG 2.2 success Criterion 2.4.7 Focus Visible.

Focus not obscured

When using a keyboard to navigate, the highlighted item (focus) may sometimes be partially hidden behind other content. This means it may not always be fully visible. This fails WCAG 2.2 success criterion 2.4.11 focus not obscured (minimum).

Content Not Within the Scope of the Accessibility Regulations

The following content is exempt from meeting the accessibility regulations.

PDFs and Other Documents

The accessibility regulations do not require us to address issues with office file formats, such as Adobe PDF or Microsoft Office documents, published before 23 September 2018. This does not apply to documents that are essential to providing our services.

Documents Supplied by Third Parties

In some cases, we are obliged to publish original documents provided by third parties. The content and format of these documents is outwith our control. For example, documents supplied in support of certain applications.

Archive Content

We maintain an archive of old committee agendas and reports, predominantly based on PDF documents that may not meet accessibility guidelines. We also maintain an archive of committee audio files that are not accompanied by a transcription. We do not plan to update these elements as they are exempt.

Live Audio Stream

Live committee audio streams are not captioned. This fails WCAG 2.2 success criterion 1.2.4 Captions (Live). We do not plan to add captions to the live audio stream as live streams are exempt.

Payments Portal

Our payments portal is a third-party hosted system. Some of this content is not fully accessible. This application is not developed by us and is not under our control. As such, it is exempt.

Social Media

Content provided by third party suppliers such as Social Media platforms X (Twitter), Facebook or YouTube is outwith our control.

What we’re doing to improve accessibility

We are working to fix known accessibility issues. Our accessibility roadmap shows how and when we plan to improve accessibility on this website.

Preparation of this accessibility statement

This statement was prepared in February 2020. It was last reviewed on 22 June 2026.

A baseline audit of the full site was conducted in June 2026 by Silktide. The website is tested automatically at least every 5 days using Silktide.

A sample of our website is tested each month by Silktide. These checks assess around 125 pages across the site. You can view the latest results on the Silktide Index for Fife Council.

We also carry out internal accessibility checks during content updates.