It is important that all customers and service users can access and understand our information.
Please let a member of staff know if you need help, they will then be able to arrange the appropriate support.
You can contact us in the first instance via General Enquiries - 03451 55 00 00 (Monday - Friday 8 am - 6 pm)
British Sign Language users
British Sign Language (BSL) users can contact the Council using the ContactScotland-BSL app.
Contact Scotland BSL is Scotland’s British Sign Language Interpreting Video Relay Service (VRS) which lets you get in touch with all of Scotland’s public bodies and third-sector organisations.
To find out more about the service visit contactscotland-bsl.org
You can request Council documents in alternative formats - 03451 55 55 00
We offer six different language translation telephone lines:
- Arabic - 03451 55 55 77
- Bengali - 03451 55 55 99
- Chinese - 03451 55 55 88
- Polish - 03451 55 55 44
- Punjabi - 03451 55 55 66
- Urdu - 03451 55 55 66
Deaf Communication Service
The Deaf Communication Service provide:
- Qualified British Sign Language Interpreters
- Hands-On Interpreters
- Deafblind Guide Communicators
- Lip Speakers
- Electronic Notetakers
For further information see the links below: