You may find it hard to heat your home. The free Cosy Kingdom energy advice service can help you and your family keep warm and save money.
Heat can easily escape from your home. It could be through seals in your windows or doors. Gas and electricity costs are rising too. Trying to keep your home warm can be a worry.
Cosy Kingdom may be able to help. They are a free service, open to all tenants and homeowners. It has already helped over 5,000 Fifers – why not join them?
Please contact them on 01592 858458 or email them at firstname.lastname@example.org.
You can also request a Cosy Kingdom home energy visit. Please complete the attached "Do it On-line" e-form: Cosy Kingdom Referral Form .
Switching Energy Supplier
It’s worth shopping around to find a cheaper deal for your gas and electricity. Citrus Energy can carry out an energy supplier comparison and switch for you. Please contact Citrus Energy on 0800 221 8089 for more information.
Your energy supplier may have already contacted you about fitting smart meters. It's not something you have to do. It offers the following benefits though:
- No more manual meter readings
- No more estimated bills
The meter will show you how much energy you are using. It will also give you the cost of that energy. This could help you to make small changes in your energy use.
How much does it cost to leave on lights? How much does your usual washing machine cycle cost to run? A smart meter can tell you that.
For more information, please see the Smart Meters Fact-sheet.
National Assistance Schemes
Winter Fuel Payment – Only some people will be eligible for this, however it's open to all owners and tenants. For further information, please see Winter Fuel Payment.
Cold weather payment – Again, only some people will be eligible for this. It will be paid automatically with any benefits you receive. There's no need to apply. For further information, please see Cold Weather Payment.
Warm homes discount scheme – Energy suppliers often provide a yearly money back service to certain customers. If you receive the credit element of Pension Credit, you're likely to get it. Others who are on a low income or in receipt of certain means-tested benefits may also be eligible. For further information, please see Warm Home Discount.
If you find it difficult to pay your bill, speak to your energy supplier. Some companies have trust funds to help customers. Their staff can advise you how apply for this.
Your energy supplier can also tell you about their 'Priority Services Register'
Services. This includes:
- the option of having bills in Braille or large-print text
- being notified of planned power outages
- assistance with cooking and heating facilities if your energy supply is interrupted
Contact your Energy supplier to find out full details of what they can offer to help you.
How can you help to reduce your energy bills?
- Aim for 21°C (70°F) in your main living area. We suggest a temperature of 23°C if you're classed as vulnerable. 18°C (65°F) is an ideal temperature for elsewhere in your home
- Avoid covering radiators, vents or heaters. This can restrict the heat and is dangerous
- Regular servicing and cleaning helps keep a heating system working. If a system is old (over 15 years), it may need replaced
- Switch your heating off in the summer if you can
- Wearing a number of layers of thin clothing will keep you warmer than one thick layer
- Don't use an oven to heat the kitchen
- Up to 33% of heat can be lost through walls
- up to 25% can be lost through a roof/loft
- up to 20% can be lost through ventilation and draughts.
- Use a shower if you can. Showers use only two-fifths of the hot water needed for a bath
- Overfilling a bath can waste hot water
- Use energy efficient bulbs
- If you're leaving a room, turn the lights off
- Equipment left on standby is still using electricity. Switch them off at the plug where possible.
- Don't put a fridge/freezer next to a heat source. It'll have to work harder to keep cool.