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Heating advice for tenants

The rising cost of energy bills is a problem for us all. Below are some national assistance schemes, designed to help:

  • Winter Fuel Payment – Only some people will be eligible for this, however, it's open to all tenants, as well as owners.
  • Cold weather payment – Again, only some people will be eligible for this. It will be paid automatically with any benefits you receive. There's no need to apply.
  • Warm homes discount scheme – Energy suppliers often provide yearly money back to certain customers. If you receive the credit element of Pension Credit, you're likely to get it. Others who are on a low income or in receipt of certain means-tested benefits may also be eligible.

For more information and advice on how to apply for these discounts, please visit our Discounts for fuel bills page.

If you find it difficult to pay your bill, speak to your energy supplier.  Some companies have trust funds to help customers. Their staff can advise you on how to apply for this.

Your energy supplier can also tell you about their 'Priority Services Register'
Services. This includes:

  • the option of having bills in Braille or large-print text
  • being notified of planned power outages
  • assistance with cooking and heating facilities if your energy supply is interrupted

Contact your Energy supplier to find out full details of what they can offer to help you.

How can you help to reduce your energy bills?

Please visit our Reduce energy use page, for advice on keeping warm and saving on gas and electricity.

Do you need further urgent support?

Fife Council may be able to offer further advice. Fill out our Fuel support for tenants form.