Crisis Grant

First Tier Review

If you disagree with our decision you can request a First Tier Review. You must request this within 28 days.

This review will be completed by a different decision maker. They will either change or agree with our original decision.

There is no risk to any funds you may have already been awarded.

First Tier reviews take up to 2 working days for Crisis Grants and 15 working days for Community Care Grants. We will call you with the decision as soon as it's made, followed by a letter.

Request a First Tier Review by post

You can request a First Tier Review by post, you will need to provide:

• your National Insurance number
• your application reference number, from your decision letter
• the reason why you disagree with the decision
• any additional information that was not included in your original application
• your contact information

Send to our address:

Scottish Welfare Fund Team
Fife Council
Bankhead Central
Fife
KY7 6GH

Disagree with a First Tier Review decision

You can request an Independent Review.