Service UpdatePlanning Service staff are continuing to work remotely and our phone lines remain closed.
We are currently receiving an extremely high volume of planning application submissions. As a consequence, it will take longer for us to validate and process your application.
Please help us to focus on progressing your application by not contacting us for updates within 21 days of making your submission.
A range of information can be found on this page, including how to apply, view and comment on an application or report unauthorised works.
We apologise for any inconvenience this may cause.
As the economy begins the process of recovery, we're experiencing extremely high levels of submissions of planning applications, planning condition compliance information, and enquiries about proposed developments. We've also seen a rise of potential breaches of planning. This is positive for Fife's economic recovery and we welcome the upturn in investment in Fife.
Given this volume of current activity across our Service areas, it's taking us longer to respond. We'll continue to try and respond to your emails within 10 working days, but it may take longer. Assessing and determining applications is also taking us longer but we'll continue to do our best. We're currently recruiting to fill vacancies, but this takes time.
We continue to have a high percentage (over 50%) of applications that we are not able to validate on receipt. This is due to missing or incorrect information. This impacts on our resources and slows down the process of getting all applications validated. Please check that you've included all the information before submitting an application. You'll find detailed advice and guidance on our webpage Apply & pay for Planning Permission.
It would also really help us to respond to you as quickly and efficiently as possible if your submissions are made as follows:
- For plans or other information relating to a specific planning application (including information relating to compliance with conditions), please upload all submissions via www.eplanning.scot as Post Submission Additional Documentation (PSAD)
- Make your application as early as you can
- If you wish to comment on or track the progress of an application which has been validated, please use the Fife Council online planning service
- All other enquiries should be directed to email@example.com. Please avoid copying these emails to officers.
We appreciate that if customers have not had a response or update from us within 10 days, this can cause concern. We're looking into automating updates on applications to help keep our customers better informed. Our current response times in some Service areas is taking much longer. We should get back to you within 21 days and if we have not, please do then follow up.
We continue to deliver all of our work remotely. This has brought some more effective ways of working, but it also has its challenges through digital connectivity. The health and wellbeing of our staff is particularly important to us during this pandemic, and they continue to do the best they can to deliver a good customer service to you.
Our pages are designed to help you through the planning application process.
To find out if you need planning permission we recommend that you read the information on our page Apply for Planning Permission. This provides details of the type of work that is permitted. Extra advice is available on the Scottish Government pages.
You can carry out some development without the need for planning permission. For example, you may be able to build extensions, porches, sheds, garages, decking, fences and access ramps. There will still be certain restrictions relating to conservation areas and listed buildings. Even if planning permission is not required, there may be a need for a Building Warrant.
Planning Aid Scotland
PAS helps individuals and community groups to get involved in the planning system in an impartial, open and inclusive way.
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