What happens after you apply

Community Care Grant

What happens after you apply

We will contact you when a decision has been made. We may need to ask for additional information first.

While you wait to hear from us we suggest you look alternative options.

If your circumstances change before you hear from us, let us know as soon as possible.

Tracking your application

The online tracker can be used to confirm the status of your application. The tracker will tell you:

  • when your application was received and that it is being processed, or
  • whether your application and been granted or refused

You should refer to the processing dates above for an estimated wait time.

Receiving a grant

If successful, we do need to speak to you before we issue your grant.

You will be provided with the goods from our suppliers. You will be contacted directly to arrange a suitable date and time for delivery.