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Ready at Home


If an incident occurs, you may need to stay inside or possibly leave your home. Do you know what you'd need?

There are several things you can do to make sure you’re prepared at home.

Make an Emergency Kit

You'll have the information and equipment you need to hand, whatever the situation. This kit is useful whether you're asked to leave or stay in your home. This could include:

  • regularly prescribed/essential medication
  • Household Emergency Plan (see below)
  • spare home and car keys
  • toiletries and sanitary supplies
  • a battery radio with spare batteries
  • a torch with spare batteries, candles and matches
  • a first aid kit
  • a spare mobile phone
  • cash and credit cards
  • spare clothes and blankets
  • bottled water, ready-to-eat food (e.g. tinned food) and a bottle/tin opener. This is in case you have to remain in your home for several days

In your Household Emergency Plan it is useful to think about things like:

  • how your family will stay in contact in the event of an incident
  • important numbers and addresses
  • how to tune in to your local radio station
  • an emergency kit checklist

Register for Priority Services schemes

You can register for a priority service scheme with your utility company if you have particular needs because of your:

  • age
  • ill health
  • disability
  • mental illness
  • have children under the age of 5

You can register with:

If you have elderly relatives or neighbours who might need help during a power or water outage, make sure to check on them.

Protect your pipes

Follow Scottish Water’s winter code to protect your pipes.

Heating your home

The Met Office have advice on how to keep your home warm.

Head to Home Energy Scotland for information and support on how you can insulate and/or improve the efficiency of your home heating system.

Sign up for flood alerts

If you live in an area that's likely to flood, you may want to consider installing flood protection on your property. The Scottish Flood Forum provide advice and support for communities at risk of flooding.

Register to SEPA’s Floodline direct warning service to find out if you can receive Flood Alerts and/or Flood Warnings for your property. You will be given the quick dial number for the Flood Alert and/or Flood Warning area that relates to your registered property.

It's also useful to find out and be aware of:

  • how to turn off water, gas and electricity supplies in your home
  • the emergency procedures for your children at school
  • the emergency procedures at your workplace
  • elderly or vulnerable neighbours that might need your help

Click here for more advice about flood prevention

What to do in an incident

If an incident occurs and you need to leave your home

In certain situations, you may be asked to leave your home by the emergency services. This is unlikely but it's something you need to be prepared for. If this happens, leave as quickly and calmly as possible. If you have time, try to:

  • grab your emergency kit and household emergency plan
  • make your home safe
    • turn off electricity, gas and water supplies
    • unplug appliances
    • lock all doors and windows
  • where possible, tune in to local radio for emergency advice and instructions

Please refer to the ‘What to do in an incident’ section above. for more advice on what to do during an incident.

When you reach your temporary location

  • Follow the ‘Go In, Stay In, Tune In’ guidance.
  • If possible, you may want to let family and friends know where you are and reassure them of your safety
  • If you're in an emergency centre, don’t panic. Volunteers are on hand to help you. You’ll get plenty of information about your situation and next steps.

Returning home after an incident

You'll be told by responders when it's safe to return home. When you get home, open your windows to let in fresh air. You can then begin reconnecting gas, electricity and water supplies.

Be prepared for any future incident

For advice on what you can do to prepare you and your family for an emergency/incident, please read our Ready at Home page. The Scottish Government's 'Ready Scotland' website also provides useful advice on this.

Please remember there are procedures in place for (most) emergencies, so the key is not to panic or overreact.

Useful sites

Ready Scotland – At Home

For more information contact the Emergency Resilience Team