If you own land or property, or live in areas that are prone to flooding, there are preventative actions and practical advice to help protect your property, belongings and your family in a flooding emergency. It's a good idea to prepare a flood emergency pack. Our flooding advice leaflet tells you what you should include in there. It also gives you information about prevention and advice.
In the event of flooding
If you are at immediate risk of flooding, contact us on 03451 55 00 11, option 4 (Roads and Transportation). If it's between 6pm and 8am, or a weekend, please call 03451 55 00 99 to report out-of-hours emergencies.
We may be able to arrange sandbags which you can collect from council depots, however, limited supplies mean we can’t guarantee to respond to all requests.
Similarly, if drains are overflowing in your street, call us on the above numbers or report it to us online.
If there is evidence of sewage, please call the Scottish Water emergency line on 08000 77 87 78
If your whole street is under water and every property is affected, you should contact the Scottish Fire and Rescue Service.
Telephone lines to the emergency services and Fife Council will be extremely busy during a flooding emergency. Only phone them if you really need to.
Things to consider:
- If water is coming into your property, use a bucket to collect the water and contain it as much as possible with towels.
- If your ceiling is bulging with water, try piercing a small hole in the bubble to release the water until a more permanent repair can be carried out. Remember to place a bucket or basin underneath the hole to collect the water.
- If water is coming through a light fitting, leave it alone and call an electrician to isolate the electricity to the light.
Practical advice for tenants and homeowners
What can you do to help to manage flood risk?
When flooding happens, water, silt, mud and debris can get into your property.
REMEMBER, as a homeowner, you are the first line of defence against flooding and it is your responsibility to safeguard and insure your property. Be prepared and know what to do and you will limit the damage and disruption if a flood happens:
Take these simple steps now to protect your property. They will reduce the damage and impacts of flooding on your family, property and business:
- Put family kit together and make a flood plan, so everyone knows what to do if flooding is predicted.
- Know how to shut off power, gas and water supplies to your property.
- Keep a list of useful contact numbers and check that your home and motor insurance policies provide adequate cover for flood damage.
- Consider how to make your property more flood resilient when carrying out home improvements.
- Install flood protection products such as airbrick covers or flood barriers and know how to fit them correctly – this could give you more time to move your possessions away from flood water.
- Check with SEPA to see if your area is at risk of flooding. This map is not to be used to identify the risk to individual properties but is indicative of the risk at a community level.
- Sign up for flood alerts from SEPA’s Floodline Service which give advance notice of flooding.
- Visit Floodline for practical information about the health effects of flooding and safe ways to clean up after a flood. Remember, flooding can impact on your mental and physical wellbeing and can affect anyone of any age. Further information on how to protect yourself go to the Scottish Government – Water website, or the Health Protection Scotland website.
- The Scottish Flood Forum has useful suggestions about making your property more flood resilient.
- The Ready Scotland website has information about community resilience and how your neighbourhood can be better prepared for flooding.
- Keep up to date with Flooding Gateway, a quarterly e-newsletter providing the latest flooding news and updates on managing flood risk in Scotland.
- Keep up to date with our news through social media, newsletters and e-bulletins and share information with your neighbours.