If you are at immediate risk of flooding
Call 03451 55 00 11, option 4
Between 6pm and 8am, or at weekends, call 03451 55 00 99
If you see sewage, call Scottish Water on 0800 077 8778
If there is a danger to life, call 999
Flooding can happen suddenly and with little warning. You can still be affected even if
- your area hasn’t flooded before
- you don’t live near a river
- you stay in a flat above ground level
Flooding can lead to:
- blocked roads
- disrupted or cancelled public transport
- school and community buildings closing
- loss of water, gas or electricity
- difficulty reaching family and friends who rely on you
For the latest road closures caused by flooding, see our closures page.
Your responsibilities
If you're a property owner, you are legally responsible for protecting your own land and property. You should take reasonable steps to protect and insure your home or business against flooding.
Several organisations share the responsibility for managing flood risk in Scotland. SEPA explains who does what.
What we do to reduce flood risk
We will:
- investigate the causes of flooding
- give advice
- carry out work to reduce the chance of it happening again
- assess and maintain watercourses as required by Sections 18 and 59 of the Flood Risk Management (Scotland) Act 2009
- monitor weather conditions and raise awareness of flood risk
- send out automatic alerts to our out-of-hours staff and key groups when water levels rise
- provide out-of-hours staff to support local people, especially those who are vulnerable
- work alongside emergency services
Sandbags and flood pods
We may be able to supply sandbags if your property is at immediate risk of flooding. Supplies are limited.
When demand is high, we will prioritise properties considered at greatest risk. We cannot guarantee to meet every request.
You can buy empty sandbags from most DIY stores. Some communities also have flood pods stocked with flood sacks for local residents to use.
Report a flooding or drainage problem
Tell us about flooding or a blocked drain on a road or pavement through our online form.
Get flood warnings
The Scottish Environment Protection Agency (SEPA) are Scotland’s flood forecasting and warning authority, working 24/7, 365 days a year. To be ready for flooding:
- sign up to Floodline for free flood messages by text, email or phone call, or call them on 0345 988 1188
- check the Scottish Flood Forecast for a 3-day outlook of where flooding may happen
- follow SEPA Flood on X for regular updates
Stay up to date during flooding
Phone:
- 03451 55 11 99 - recorded closure updates
- 03451 55 00 99 - report an out-of-hours emergency
Local radio:
- Original 106 - 95.2 & 96.1 FM
- Forth 1 - 97.3 FM
- Tay FM - 96.4 and 102.8 FM
Social media: