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Bulky uplift service

We offer a service to collect bulky household items that are too big to fit into a wheeled bin and cannot be transported to one of our recycling centres.

Before recycling an item it is worth seeing if it can be reused first. Our reuse page offers links and more information.

How much does it cost?

The bulky uplift service cost is determined by how many units you use. Each item costs a certain amount of units and you can use up to 36 units per collection.

You will be asked to pay online for your bulky uplift at the end of the form.

  • 0 - 18 units = £15
  • 19 - 36 units = £30

Item Example:

  • Television = 6 units
  • Mattress = 9 units
  • Armchair or sofa (non recliner) = 9 units
  • Armchair or sofa (recliner) = 18 units
  • Bed (base only) = 9 units
  • Whole bed = 18 units
  • Fridge freezer = 18 units
  • Washing machine = 18 units

Please note that we will only collect the items stated in the example above.

Items we cannot collect:

  • Items larger than 6ft in length - these must be bundled/dismantled into parts less than 6ft long
  • Unbagged garden waste
  • Car parts
  • Sheds
  • Lawnmowers
  • Pianos
  • Cast iron hearths
  • Back boilers
  • Bricks or rubble

Where items should be left for collection?

You need to present the bulky items on the kerbside (as close as possible to where the blue bin is collected from) by 6am on the morning of collection.

The only exception to leaving items on the kerbside is if the pavement is extremely narrow or it will cause an obstruction to pedestrians. In this case we will collect from just inside the boundary.

If leaving the items on the kerbside will cause an obstruction to pedestrians please select just within the boundary. If leaving items within the boundary, these must be seen from the roadside and there must be no access issues or obstructions preventing safe collection.

Please note:

  • Crews are unable to lift items over a fence/hedge or up/down any stairs
  • If an item is too wide to fit through a gate, we will be unable to uplift it.

For open driveways, items must be right on the boundary between pavement and driveway. Items left just within the boundary must be left as close to a gate as possible.

What you will need to know before starting this form

  • Your contact details
  • Details of the items to be uplifted
  • Your payment information (credit/debit card, if payment is required)

You cannot book more than 1 uplift (36 units) per collection date.

We do not offer refunds.

You cannot change your collection once it has been submitted.

To find out how we use your personal information please click here for our Privacy Policy.

Has your collection been missed?

If you think your collection has been completely or partially missed and it is now after 9pm on your collection date, use the “Missed bulky collection” form to inform us.

Once you have reported a Missed Bulky Collection we aim to return for your items within 5 working days. Please leave them at the original pick-up location. If there is a known reason for your items not being uplifted, a member of our team will contact you.