Request a replacement card / make a change to your MyFife card
Please use this form for any of the following reasons:
- Your card is lost or stolen
- Your card is damaged or faulty
- You need to update your details, like changing your name or address
Do not use this form if:
- You need your 16-digit card number to request a replacement card on GetYourNEC.scot. Instead, call our contact centre on 03451 550066 for help.
- You are applying for Young Persons’ Free bus travel for the first time.
Note: Only use this form for a like-for-like replacement.
You can find out about how we manage the personal information you provide by reading the privacy policy.
