Report a domestic bin issue
You can use this form to:
- report a missed bin collection
- request a new or replacement bin or small kitchen caddy (including newly built properties)
- report a damaged bin
- request sacks
- request a bin to be removed
Please note, you can only report individual missed bin collections after 4:30pm on the day of collection, and within four calendar days of the date it was scheduled to be picked up on.
The form can be used to report a bin issue for your own property or for someone else's property.
This form is only to be used for domestic bins.
We also offer a range of other domestic waste reporting services within this form.
Before you start
To use this service you will need:
- The address and postcode (for wheelie bins)
- Any details specific to the issue you are reporting such as date and times, or bin type
Larger bins can be requested via the Request a larger blue bin or additional grey, green, or brown bin form
You can find out about how we manage the personal information you provide by reading the privacy policy.