Repairs that do not fit the criteria of emergency works, but which would cause disrepair if left, are categorised as routine repairs. A routine repair can be minor or major, depending on the amount of work required. A majority of homeowners must agree for any repair work to go ahead.
Examples of shared common repairs include:
- Repairs to the door entry system (non-emergency)
- Cleaning to guttering where moss has gathered
- Damaged roof tiles which need to be replaced
- Leaking rhones (also known as gutters)
- Faulty door closer on the communal door
Emergency work can be carried out to a common part of a property by a homeowner, without the approval of other homeowners. This is often where there's a health and safety risk to a member of the public or if there's potential for further damage.
Examples of emergency repairs include:
- Close lights not working and leaving the stairwell in darkness
- A roof tile that has broken and is in danger of falling or letting in water
- A loose rhone hanging over doorways and common paths
- Burst pipes within the communal area
The Mutual Owners team can only deal with shared repairs, where work is required to the communal areas of the building and there is a mix of owners and council tenants. If you need to report a repair to your own council house, please go to our Housing repairs section.
