If you are a social landlord, private landlord or creditor, you must tell us if you take action that could make a household homeless.

You must do this before you apply to the First-tier Tribunal.

This is a legal duty under Section 11 of the Homelessness etc. (Scotland) Act 2003.

Why this matters

Telling us early means we can:

• contact the household
  
• offer support
  
• help prevent homelessness

How we use this information

We use Section 11 notifications to:

• plan services to prevent homelessness
  
• improve support for people at risk

Our Housing Options Officers contact households as early as possible to offer help. Early support can help people stay in their home.