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Fife Council is committed to providing high quality services. Our Customer Charter sets out our commitment to you.

We are always interested in your comments on Council services, policies and procedures. Your comments can help us to:

  • improve the quality of services we provide
  • plan and improve services which better meet your needs.

If something goes wrong or you are dissatisfied with our services, please tell us. Information about our complaints process is available on our Make a Complaint page.

If you would like to submit a comment, please use our online comments form.

We also like to know when things have gone well and you have received good customer service, we can then pass this on to the staff involved. If you would like to submit a compliment, please use our online compliments form.

You can upload images or documents to support your comment or compliment.

You can find out about how we manage the personal information you provide by reading the privacy policy.