Assisted bin collection

We can help if you cannot put your bins out and have no one to help you.

Who can use this service

You can apply if you cannot move your bins because of:

  • a disability
  • a medical condition
  • age or frailty

How the service works

We will collect your bins from your property and return them after they are emptied.

If your bins are stored in a communal area, label your bin with your house number or name so our crews can identify it.

Before you apply

You will need supporting evidence when you apply.

Cancel this service

Contact us

Call 03451 55 00 22 if you need help or have any questions. Our team is available Monday to Friday, 8am to 6pm.

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