Change or cancel your booking
You must cancel your booking if you are unable to attend. If you make repeated bookings and do not attend, your access may be blocked to our recycling centres.
You can cancel your booking up to 2 hours before your appointment time by:
- using the cancellation link from your confirmation email or
- using our online form to cancel your booking
If you want to make changes to your booking, you will need to cancel your appointment first, before creating a new booking.