Report a domestic bin issue

Service update

Due to a high volume of requests, bin repairs and deliveries in the Central area are currently delayed.

We are using all available resources to clear the backlog as soon as possible.

Use this form for other bin-related issues, such as:

  • a missed bin
  • a damaged bin
  • requesting sacks
  • removing a bin you no longer need
  • requesting a new bin
  • general bin enquiries

    Before you start 

    You'll need:

    • the address and postcode the bin relates to
    • details about the issue (for example dates and bin type)

    You can find out about how we manage the personal information you provide by reading the privacy policy.