The Home Office has confirmed that support services and application routes have now all fully reopened in line with public health guidance. This includes the reopening of the postal route for submitting identity documents for applicants who are unable to use the EU Exit: ID Document Check app to verify their identity.
The EU Settlement Resolution Centre continues to provide support 7 days a week by email and telephone, in line with public health guidance to work from home where possible.
There is still more than a year left before the deadline of 30 June 2021 for applications to the EU Settlement Scheme.