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Dial-a-Ride and Ring & Ride

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Demand Responsive Transport provides wheelchair-accessible transport free-of-charge to individuals in the community who have difficulty using mainstream public transport.

These services are commonly known as Dial-a-Ride and Ring & Ride.

Dial-a-Ride

Dial-a-Ride is a free shopping service for people who have difficulty using conventional public transport. This is a minibus service that will pick you up from your home address and take you to a major shopping centre within your local area.  Please contact us for a timetable for your area which shows the day(s) and time(s) you can travel.

All our buses have very low steps or a lift. The driver is always on hand to help you and will assist you on and off the bus if required.

We can also tell you which shopping centres have 'Shopmobility' who may be able to arrange a helper for you.  A friend can travel with you as a companion and they too will travel free.  You can bring your hearing or guide dog.

If you wish to book a journey, telephone 03451 55 11 88 between 9 am and 2.30 pm Monday to Friday before your day of travel (see grid below).

Bookings will normally be accepted up to 14 days in advance.

Ring & Ride

This is a door-to-door service that you must call and book in advance. The bus will call at your door and will take you anywhere within the local area.

All our buses have very low steps or a lift. The driver is always on hand to help you and will assist you on and off the bus if you want.

Ring & Ride currently operates within the following areas:

  • Kirkcaldy
  • Levenmouth - (Leven, Buckhaven, Methil, Methilhill, Kennoway and Windygates)
  • Dunfermline (including Rosyth)
  • Glenrothes

You can travel anywhere within your area. Unfortunately, you cannot use Ring & Ride to travel between different areas of Fife. For example, you cannot travel from Kirkcaldy to Dunfermline, however we can provide you with transport to an interchange point to allow you onwards travel. This may help when trying to access hospital appointments out with your area.

Who can use Ring & Ride?
If it is difficult for you to use normal buses then call us. Your difficulty may be permanent or temporary, physical, mental or sensory.

Where can I go?
You can go anywhere you want, as long as it is within your area. You may want to go shopping, visit relatives and friends, go to work or to college, go to the cinema or bingo or just visit the park. Please see the leaflets for your area for timetable information.

Operating Area

 Travel Time fromTravel Time to
Kirkcaldy08:40 am10 pm
Levenmouth08:40 am10 pm
Dunfermline08:00 am10 pm
Glenrothes08:00 am10 pm

What if I need a helping hand?
If you feel the support of a friend or family member would help please bring them with you. You can also bring your hearing or guide dog.

What does it cost?
Once registered you can travel free.

How do I use Ring & Ride?
You need to register before you can book a journey. It's quick and simple, all you need to do is telephone the Ring & Ride office on 03451 55 11 88 between 11 am and 2 pm.

Telephone the booking office on 03451 55 11 88 and tell us where and at what time you want to travel. Our booking office is open Monday to Friday from 9.30 am to 2.30 pm.

The grid below shows the day you need to call us to book your trip:

To travel on:Book your trip on:
Sunday*Friday
MondayFriday
TuesdayMonday
WednesdayTuesday
ThursdayWednesday
FridayThursday
Saturday*Thursday

*Please note that until further notice, there will be limited weekend travel between 9.30 am and 3.30 pm.

Related publications

Ring & Ride
Tel: 03451 55 11 88
By Post: Rothesay House, Rothesay Place, Glenrothes, Fife, KY7 5PQ