Search

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our 'Cookies page'.

Social Media / Embedded Media cookies

We would like to allow Twitter and Facebook cookies: this will allow the listing of Fife Council tweets and Facebook posts on some of our pages. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

We would like to allow embedded media cookies: we occasionally display Google maps and embed audio and video in our pages, e.g., using YouTube’s privacy-enhanced mode. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

All Docs

Housing

Saving...

Privacy Notice

This Privacy Notice explains how we use the information that we collect about you.

Housing Services collect, process and hold your personal information to deliver housing services effectively and to meet strategic and statutory responsibilities.

Housing Services has a duty to provide these services under the:

  • Local Government and Housing Act 1989
  • Housing (Scotland) Acts of 1987, 2001, 2006, 2014
  • Homelessness etc. (Scotland) Act 2003
  • Tenement (Scotland) Act 2004
  • Rent (Scotland) Act 1984
  • Digital Economy Act 2017
  • Neighbourhood Planning Act 2017
  • Property Factoring Scotland Act 2011
  • Adult Support & Protection Act 2007

Housing Services uses personal information provided by you to assist with delivering and providing a range of housing services.

We collect and process personal data for the purposes of:

  • Assessing Fife Housing Register applications for Fife Council housing tenancies and those of Registered Social Landlord partners
  • Managing current rent accounts including former tenant arrears
  • Assessing homelessness applications and managing homelessness accommodation
  • Managing factoring services and charges for multi tenure properties
  • Assessing the requirement for housing adaptations and other specific housing needs requirements
  • Planning and managing a repairs, maintenance and improvement service
  • Planning and managing services for new affordable housing
  • Managing housing services for offenders
  • Managing anti-social behaviour
  • Managing gypsy travellers sites and accommodation
  • Managing accommodation for refugees and asylum seekers
  • Registering private sector landlords and enforcing the Private Landlord Registration scheme
  • Assessing the requirement for and management of housing support
  • Advising and assisting with referrals to partner organisations
  • Customer engagement and tenant participation activity including events, consultations, surveys and publications.
  • Assessing HMO licence applications and operating the HMO licensing regime.

The personal information we process includes name, address, contact details, including email address and telephone numbers and date of birth. Other categories may include, address history, gender, age, disability, ethnicity, religion, NI number, criminal convictions, medical and financial information.

At times we will share your information with other council services e.g. social work, education. We may also share with external partners and organisations e.g. Scottish Government, Police Scotland, Fire Scotland, NHS Fife, other local authorities, energy companies, support services and Registered Social Landlords. We will also provide some of your information to our contractors and suppliers to enable us to deliver our services.

We will at times access information about you from other sources these include; other local authorities, NHS, Police Scotland, partner services and Registered Social Landlords.

We also obtain information about you from publicly accessible sources these include; Registers of Scotland, the voters roll and Fife Direct.

On occasion we will gather information about third parties relevant to you, these include dependants, household details, next of kin, parents, power of attorney.

In the event that we did not obtain and use this information then it would not be possible to carry out our statutory functions and provide housing services.

Housing Services does not use any automated decision making or profiling tools.

The Council will not keep your information for longer than is necessary. In some instances the law sets the length of time information has to be kept. The Council has a retention schedule which sets out how long we hold different types of information. This can be found here.

Further information on how your information is used and why can be found at fife.gov.uk/privacy. The Council's Data Protection Officer can be contacted at: dataprotection@fife.gov.uk.

Related Privacy Notice