The following is some general advice for landlords and private tenants. 

Keep the house in good repair

Anyone in your household, or your guests, must not cause any deliberate damage to the property. If you damage the property or notice that something is faulty, you should report it to your landlord immediately. If you caused the damage, you will be responsible for repairing it.

Everyone is encouraged to think ahead and get ready for all forms of severe weather. If you go away during winter make sure you take measures to stop your pipes from freezing. For further information please contact ‘Ready Scotland’.

Getting on with your neighbours

Anyone in your household, or your guests should take care to behave in a way that will not cause nuisance or annoyance to your neighbours. This includes:

• not playing your music too loud
• not playing your TV too loud
• letting your neighbours know if you are having a party
• entering and leaving your house quietly
• disposing of rubbish carefully
• building a good relationship with your neighbours
• quickly arranging a bulk uplift from the council for bulky items
• not using your house for illegal purposes.

If you behave in a way that is antisocial, your landlord may have grounds to evict you.

Provide your landlord with proper notice

If you want to leave, you must give proper notice or you could end up with rent arrears and in addition having to pay any legal costs that your landlord incurs.

Heating your home

For information and assistance on heating your home, contact:

• Cosy Kingdom on 01592 858 458, Email:  info@cosykingdom.org.uk, Text  ‘COSY’ then YOUR NAME to 88440, Website: www.cosykingdom.org.uk
• St Andrews Environmental Network (StAndEN) on 01334 659 315, Email: info@standrewsenvironmental.org
• CARF on 03451 40 00 95, Website: fifecab.cas.org.uk

The Energy Saving Trust manages delivery of the Scottish Government’s schemes through the Home Energy Scotland hotline. For telephone advice (free from landlines and most mobiles) call 0808 808 2282 or text ‘WARM’ to 81025 for a call back. Home Energy Scotland website.

Any proposed permanent changes to the rental property would need to be discussed with your landlord.

Responsibilities as a private tenant

If you have an assured, short assured tenancy or one under the new tenancy regime, you have many rights as a tenant. However, you also have responsibilities. It is important that you keep to the terms of your tenancy agreement or your landlord may be able to evict you.

There's Protection Against Illegal Eviction and Harassment For Private Rented Sector Tenants. As a tenant with a private landlord, the law protects you against harassment and illegal eviction. You can get more information by contacting your local Citizens Advice and Rights Fife (CARF) offices for advice and assistance - 0845 140 0095

Pay your rent on time

It is important that you pay your rent on time. If you have rent arrears, don't ignore them!  If you are behind with your rent, your landlord will have grounds to start legal proceedings for eviction. Contact your landlord to discuss how you will clear your arrears. Landlords are much more likely to be sympathetic if they know that you are trying to resolve the matter.

Remember, if you are renting from a private landlord, they may be relying on your rent to pay the mortgage.

If you are having problems paying your rent, please contact Frontline Fife on 01592 800 430. Frontline Fife offer tenants and landlords impartial free independent Housing Information. They work to prevent homelessness through education, advice, advocacy, support and delivery of services.

Fife Private Rental Solutions (FPRS) offer an advanced income maximisation service which may be able to help you boost your income.

FPRS also offer a rent resolution service where the team can help you deal with any rent arrears.

Further advice and information can be sought from FPRS directly on the contact details below:

• Phone: 01592 201 849
• email info@fprs.co.uk
• Web: Home - Fife Private Rental Solutions

Are you having issues with your landlord?

Do you have issues with repairs not being carried out or do you feel your landlord is not managing your tenancy correctly?

Independent advice and support can be sought from various sources:

• You can call Front Line Fife on 01592 800 430
• You can call Trust in Fife on 01592 201 849
• You can email info@fprs.co.uk

You can also visit Shelter Scotland’s website, which has lots of information about repairs, management and eviction issues or call them on 0808 800 4444.

You can report your landlord free of charge to the First-tier Tribunal (Housing & Property Chamber)

The First-tier Tribunal for Scotland (Housing and Property Chamber) was formed to deal with:

• rent or repair issues in private sector housing
• assistance in exercising a landlord’s right of entry; and
• informal and flexible proceedings to help resolve issues that arise between homeowners and property factors

From 1 December 2017, the Chamber began to receive more private rented cases, being applications provided for by the transfer of jurisdiction from the Sheriff Courts of non-criminal matters arising from regulated, Part VII and assured tenancies (Housing (Scotland) Act 2014 refers). The Chamber also receives applications for rent assessments, drawing up of terms, evictions and other non-criminal matters arising from the new Private Residential Tenancy (Private Housing (Tenancies) (Scotland) Act 2016 refers).

The website for the tribunal is https://www.housingandpropertychamber.scot/

You can also call the Private Rented Sector Team at Fife Council:

• For Private Sector Standards call 01592 583 225 or email privatesector.standards@fife.gov.uk
• For Landlord Registration call 01592 583 397 or email Landlords.Registration@fife.gov.uk
• For HMO related issues call 01592 583 162 or email hmo.licensing@fife.gov.uk