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Scottish Social Housing Performance

Scottish Social Housing Charter 2020/21

How are we doing?

Every October, we publish an annual report to show performance against the Scottish Social Housing Charter.  The Charter outlines the level of service all social landlords should achieve for their tenants and other customers. We worked with members of the Fife Tenants and Residents Forum to develop this year's report. They helped to identify the performance indicators that tenants would be interested in hearing about. We then compared them against other councils.

About the Scottish Housing Regulator

‘Our role is to protect the interests of tenants and other people who use the services of social landlords. Each year, we require your landlord to report on its performance against the Charter. We asked tenants to tell us what matters most when it comes to their landlord’s performance’.

Below is some of the ways we compare with other councils, in terms of the service we provide to our tenants.

Paper copies of the Performance Report are available on request by calling 03451 55 00 33

The full results are available to view on the Scottish Housing Regulator website:

Click here to give feedback on the Charter Performance Report 2020/21.

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