The Care at Home Service aims to help people to live at home independently, safely and for as long as possible.

We're there to support you or your family member if either of you have a disability, a chronic illness, a mental health illness, or dementia.

If you or your relative are living in the community and need help at home, you can contact our Social Work Contact Centre to arrange an assessment. We will go through our eligibility criteria for support to make sure you/they qualify.

If you do not qualify, we can offer information on other organisations that may be able to assist.

We may be able to help if you/they are in hospital and need support to return home. The hospital will make a referral to us for an assessment on your or their behalf.

Many of the services we provide are free but there are charges for some.

We can:

• help you carry on living independently in your own home, rather than having to go into a residential home or a nursing home
• do a carers assessment to give your carer support to enable you to carry on living at home

After an assessment, our Home Carers can help with personal care needs that you/they are unable to manage independently.

Personal care includes help with aspects of daily living such as:

• showering
  
• dressing
  
• eating and drinking
  
• getting up and going to bed
  
• using the toilet
  

Your personal support plan will be designed depending on your abilities and needs. We will speak to you regularly to make sure you are getting the best service.