Leave Feedback

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our 'Cookies page'.

Social Media / Embedded Media cookies

We would like to allow Twitter and Facebook cookies: this will allow the listing of Fife Council tweets and Facebook posts on some of our pages. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

We would like to allow embedded media cookies: we occasionally display Google maps and embed audio and video in our pages, e.g., using YouTube’s privacy-enhanced mode. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

All Docs

Trading Standards

Consumer advice is provided by Advice Direct Scotland who offer practical advice and assistance with consumer issues.

You can contact them online at or call 0808 164 6000. Their adviser will:

  • give you practical advice on how to resolve your consumer problem
  • inform you of the consumer laws which may apply to your situation
  • pass relevant information to the appropriate Trading Standards authority for consideration of further investigation

In Fife, you can also contact Citizens Advice & Rights Fife.

Issues you can report directly to Fife Trading Standards are:

  • someone selling counterfeit goods
  • selling age restricted products to a person under age

This can be done using the 'Report a trading standards issue' form below.

Delivery Law UK

The website is designed and managed by The Highland Council and funded by Trading Standards Scotland, on behalf of the UK Consumer Protection Partnership.

It provides comprehensive information for consumers, businesses and practitioners on their rights and obligations in relation to parcel delivery and advice on the law relating to delivery charges.

Related Publications

Useful Links

Privacy policy

You can find out how we manage the personal information you provide by reading our privacy policy