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Product safety

We are responsible for ensuring businesses are not placing unsafe goods on the UK market.

We undertake regular market surveillance to check that products are safe for use by:

  • Checking products in shops or online
  • Inspecting records maintained by businesses
  • Testing items that may be potentially unsafe

If a product has been deemed as unsafe, we have the authority to remove the product from the retailer or instruct modifications to be made to the goods.

If you have any concerns regarding the safety of a product, please contact Advice Direct Scotland and give details of your concerns.

Manufacturers, importers, and retailers have a legal responsibility to ensure the goods they sell are safe. Product recalls and safety notices are issued when problems are identified, which may affect the safety of the user or consumer. They provide information on further course of action.

For more information, please visit the Trading Standards Product Recalls and Safety Notices page.