Use this form if you need to:

• replace a lost or stolen card
• replace a damaged or faulty card
• update card details, such as a name or address

When not to use this form

Do not use this form to apply for Young Persons' Free Bus Travel for the first time.

To apply, visit the Young Persons' Free Bus Travel page.

Before you start

You may need:

• proof of your address, such as a council tax bill, utility bill or bank statement
• a recent passport-style photograph

Privacy

Read our privacy policy to find out how we use the personal information you provide.