Search

Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our 'Cookies page'.

Social Media / Embedded Media cookies

We would like to allow Twitter and Facebook cookies: this will allow the listing of Fife Council tweets and Facebook posts on some of our pages. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

We would like to allow embedded media cookies: we occasionally display Google maps and embed audio and video in our pages, e.g., using YouTube’s privacy-enhanced mode. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

All Docs

Parking Management

Saving...

Privacy Notice

This Privacy Notice explains how we use the information that we collect about you.

In order to provide parking management services, it is necessary for us to collect and hold personal information about you. The information collected and held will vary and depend on the nature of the service 'used'. Examples of the parking management services in which personal information will be gathered are:-

Parking enforcement/Penalty Charge Notices, parking appeals, correspondence, blue badge misuse, parking dispensation and suspensions, car park season tickets, resident's permits, card payments.

This information may include:-
. Basic details of your vehicle such as vehicle registration number, vehicle ownership checks (DVLA), make, model, location of vehicle, civil parking offence details.
. Basic details about you, such as address, telephone numbers, email address.
. Contact we have had with you, such as any correspondence, penalty charge notices.
. Images of your vehicle taken as part of evidence gathering as a part of the enforcement process. Images of you if the Parking Attendant has activated their body worn CCTV.
. Your credit/debit card details if you have paid for a service by card.

The legal basis for processing this data is:-
. Our legal obligation under the Road Traffic Act 1991
. Carrying out of a contract to which you are a party (season tickets, residents permits, parking dispensation and suspensions.

We may share your information with partner organisations and suppliers, including those who manage the initial challenges against Penalty Charge Notices (PCNs), administer notice processing and payments made in respect of PCNs and other organisations who recover outstanding debt owed to the Council as a result of an unpaid parking fine.

We also share information with the Driver and Vehicle Licensing Agency (DVLA) in order to identify the registered keeper of a vehicle for the purpose of the enforcement of a Penalty Charge Notice in accordance with the Road Traffic Act 1991.

The Council will not keep your information for longer than is necessary. In some instances the law sets the length of time information has to be kept. The Council has a retention schedule which sets out how long we hold different types of information. This can be found here.

Further information on how your information is used and why can be found at fife.gov.uk/privacy. The Council's Data Protection Officer can be contacted at: dataprotection@fife.gov.uk.