Unsure of the law on trading standards or whether the rules apply to you? Find out how the law sees businesses that sell to consumers. Current business information is on the Chartered Trading Standards Institute's website. This provides all aspects of trading standards and consumer protection legislation.
Remember if you're trading in Scotland select that option at the top of the page because the law and enforcement differ from one country to another.
Highland Council designed and manage the above website. They do this on behalf of the UK Consumer Protection Partnership and the Funding comes from Trading Standards Scotland.
It provides comprehensive information for consumers, businesses and practitioners. Information includes their rights and obligations in relation to:
- parcel delivery; and
- advice on the law relating to delivery charges.