Discounts for fuel bills

If you’re struggling to pay your energy bills or worried about debt, contact your supplier as soon as possible.

Your supplier may be able to review your payment plan, set up an affordable repayment plan, provide payment breaks or reductions. Prepayment customers may also be able to get emergency credit.

Many major energy firms offer grants to help with arrears, usually for their own customers but sometimes open to others. You can find more information and a list of grants available on the Money Saving Expert website.

Warm Home Discount

The Warm Home Discount Scheme is a one-off £150 discount off your electricity bill.

In Scotland you must apply directly to your energy supplier, unless you receive Guarantee Credit element of Pension Credit.

If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.

You can find out more about the Warm Home Discount from the Cosy Kingdom website.

Pension Age Winter Heating Payment

Pension Age Winter Heating Payment helps people of State Pension age pay their heating bills in Scotland.

Social Security Scotland looks at your situation during the qualifying week of 15 September to 21 September 2025.

You may be eligible for this payment if:

• you were were born on or before 21 September 1959
• lived in Scotland on at least the last day of the qualifying week

You can find more information and check if you are eligible from the mygov.scot website.

Your payment will go into the same bank account as your State Pension, or any Social Security Scotland benefits you get.

Winter Heating Payment (Scotland)

The Winter Heating Payment in Scotland is a single payment during winter, if you receive a qualifying benefit.

The Winter Heating Payment in Scotland will be paid automatically from December 2025 and will be £59.75. It will appear as 'WHP' on your bank statement, WHP stands for Winter Heating Payment.

You will receive a letter or an email from Social Security Scotland confirming your payment.

To check if you are eligible for any other financial support use the Fife Benefit Checker or make an appointment for one of our advisors discuss your options.

Warmer Homes Scheme Scotland

In Scotland, you can apply for a grant of up to £7,500 (or £9,000 if you live in a rural or island area) to help fund energy-efficiency home improvements, including central heating, radiators, heating controls, draught-proofing and insulation. You have to have lived in your property for at least 12 months and be in receipt of certain benefits, or over 75 with no working heating system. More info and how to apply from Warmer Homes Scotland.

If you feel you are in crisis and are in need of urgent assistance please contact the Community Support Line on 0800 952 0330.