Home safety and security

Bogus callers

Bogus callers and bogus workmen can cause fear and misery, especially to the older and vulnerable members of the community that they tend to target.

Always be on your guard when anyone you’re not expecting calls at your home. A genuine caller will make an appointment first and carry identification with their photograph on it.

Remember to:

• STOP - always check via a window or spy-hole who is at your door. If you do not know the person or are suspicious in any way do not open your door.
• CHAIN - always put the chain on before opening the door.
• CHECK - leave the chain on while you check the identity card carefully. If in doubt check it by phone or ask them to return when you have someone else with you.

For more information from Police Scotland on how to beat bogus callers.

Our independent Trusted Trader scheme has also been established to help customers find a trader that they can trust.

We also have useful information on keeping your money safe.