In a crisis, it can often be difficult to know where to turn. Fife Council, local agencies, organisations, and community groups are pulling together to provide easy access to coordinated, practical information and support as rising costs start to hit home.
We are offering a range of help with money, food, heating, and household goods. This includes fuel top up cards and lunchtime grab and go bags, to insulated curtains and an extra £50 to buy children and young people a winter coat.
At the heart of the approach is a new community website, signposting people to information from the council, NHS, and community partners. Our.fife.scot/gethelp information is searchable by topic and location across:
Community information is also being promoted through social media, to provide easy access to the latest offers and updates.
But not everyone is able to access support online. For those without internet access, or are vulnerable or with complex challenges, the Council is running a helpline and online appointment system. This can also be used by families and friends too. The Free Community Support Line is open from 9am until 5pm, Monday to Friday, through trained advisors in the Council’s contact centre.
There is an estimated £10m unclaimed benefits in Fife, with more people likely to be eligible than before due to recent changes in some criteria. The key message is ‘Don’t Miss Out’.