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Returning your community alarm

If the community alarm is no longer required, an uplift/collection can be requested by either activating the community alarm unit or calling the Social Work contact centre 03451 55 15 03, to arrange. We need to arrange to get the community alarm returned to us. It may be that you can return it to us yourself, at your nearest Fife Council Local Office however in other circumstances, we can arrange this to be uplifted/collected.

There are two options, depending on the type of community alarm you have:

  1. Community alarm with Telecare we will arrange to collect this for you
  2. Community alarm with no Telecare, please contact the Social Work Contact Centre 03451 55 15 03, who will advise you on how to disconnect and return the unit

In all circumstances, please call us first before sending back your community alarm. We need to log all your details and make sure the correct departments know it’s being returned. We can also arrange to uplift it if you can’t return it yourself.

Please call us on 03451 55 15 03, Monday to Friday, between 9am and 5pm, to arrange to return your community alarm. You can also email the social work contact centre at SW.Contactctr@fife.gov.uk