We are currently only able to carry out a small list of the most extreme emergency housing repairs. This is due to a significantly reduced workforce. The repairs we can take are:
- Securing doors and windows
- Lost keys/access to house issues
- Broken/damaged external doors
- Broken/damaged windows
- Uncontrollable water leaks, at pipes or boiler
- Choked drains
- No heating and hot water
- Carbon monoxide detector going off
- Noisy boiler
- Loss of power to your home
- Smell of burning or smoke from electrics
- Exposed live electrics
If you believe the repair is a danger to health or safety, you should report the problem as soon as possible. Please use the Request an emergency housing repair online form.
Please be aware, gas servicing is still going ahead but is experiencing a disruption.
If you are self-isolating, can you please let us know before one of our employees attends an appointment at your home.
If you don't let us know in advance that you or someone else is self-isolating, your appointment might not go ahead. If you tell us, we can make any necessary arrangements before the visit.
If you have an appointment for gas servicing and the engineer does not arrive as expected, please do not contact us. We will send a new appointment to you as soon as we can. Back To Top