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Community support and assistance

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We’re here to help  

We understand that being asked to self-isolate at short notice can present you with a lot of problems, but it really is the best way to stop the spread of Covid-19.

There are many reasons some people need just a bit more of a helping hand, and we want you to know that in these uncertain times it’s perfectly ok to reach out for that support. We want to make sure that everyone who needs it has access to essential support and help at this difficult time.

What help is available?

Covid-19 is affecting a lot of people physically, mentally and financially.

Whether you are self-isolating through the Test and Protect system, or maybe just struggling in general due to the situation, we can help you.

We can help if you are:

  • Needing help with food/shopping
  • Struggling to pay your gas/electricity bills - find out about our crisis and community care grants
  • Unable to collect medication
  • Having difficulty paying for a funeral
  • Needing Welfare support (help with applying for Universal Credit or other benefits, managing deductions from benefits, support in applying for a Scottish Welfare Fund crisis grant or other financial help)
  • Having other financial difficulties (paying council tax, rent, household bills)
  • Feeling socially isolated
  • Unable to get out and need your dog walked
  • Having difficulty isolating

Who can ask for help?

Anyone really. If you don’t have any other support nearby from friends, family or neighbours we can help you or at least point you to the right place to get help.

How to get in touch

You can apply for Coronavirus Community Assistance online yourself or on behalf of someone else. We will try to process your request within 24 hours or next working day.

We understand that not everyone can get online. If you, or someone you know, is struggling, call the free Fife Covid Community Helpline, open 24/7.

Covid Community Helpline - 0800 952 0330

Lockdown - stay at home

Scottish Government guidance on stay at home regulations

 

Do you want to help out?

BSL signed information video