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Community support and groups

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Lending a helping hand – register a need

Fife Council and Fife Voluntary Action (FVA) have launched a service to help match up vulnerable people in urgent need with organisations offering aid and support in our communities. We’re aware that many vulnerable people will have nobody else to help them and will need the assistance of local volunteers to go essential food shopping for them or pick up a prescription.

To register urgent need, for you or someone you know, you can complete a registration form on the Fife Voluntary Action website at www.fva.org/pandemic. If you’d like to find out more about the service, send them an email at helpinghand@fva.org or call 0800 389 6046.

Their website also has useful guidance for vulnerable people, to try to reduce the risk of scams and other harm.

Lending a helping hand – register to help

This new Helping Hand register means Fife Voluntary Action can signpost people to appropriate charities or community groups who are organising this informal volunteering in their local community.

If you are a community group that can help:

  • E-mail communityhelp@fife.gov.uk to get involved and offer support in your local area.
  • This offer of help will then be referred to the relevant Council service or local community team for action.
  • You will then be contacted to discuss how best you can assist.
  • All this activity will be coordinated jointly between the Council and Fife Voluntary Action, avoiding any duplication of effort.

There is guidance available at fva.org/pandemic to help manage some of the risks and challenges associated with this type of informal volunteering, including how people can keep themselves and each other safe.

Helping in your neighbourhood

Simple things can make a huge difference:

  • Check in on vulnerable family, friends and neighbours.
  • If you know someone who is self-isolating, call or text them to check if they're OK.
  • Be mindful of your comments and actions, so as not to cause undue concern or anxiety within your neighbourhood. If you hear misinformation, challenge it.
  • Be respectful of anyone you know who has been diagnosed with COVID-19 as it's likely to be an anxious time for them. Due to patient confidentiality their details will not be publicly confirmed, so please do what you can to respect and protect their privacy, and do not speculate on social media.
  • In line with public health advice, any deliveries of groceries, medications or other shopping for people who are self-isolating should be left at the door so they can avoid visitors.
  • The Association of British Insurers has confirmed that if you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.

In some parts of the country there have been reports of discrimination against Asian and Chinese communities. We will never accept discrimination in any form against individuals, or any part of our community.

You can report a hate incident in several ways:

Members of the local community have an important part to play in lending a hand during emergencies. Find out more about community resilience and the support available from the Council's Emergency Resilience Team.

Community groups

We’re proud of Fife’s diverse communities and active community and voluntary sector. If you'd like to discuss business continuity for your organisation or community resilience you can contact the council's Emergency Resilience team.

Voluntary sector grants during coronavirus outbreak

Fife Council is keen to reassure voluntary organisations that there is no risk to their agreed level of awarded funding, should they be unable to continue delivering their normal services during the coronavirus outbreak.

The Council will continue to provide grants and expect organisations to follow the public health guidance being provided. We are working with our third sector partners to ensure that service delivery continues wherever possible - albeit under different circumstance. We understand that organisations may have to make big adjustments because of this and encourage them to follow the most recent guidance that is available.

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