We understand that being asked to self-isolate at short notice can present you with a lot of problems, but it really is the best way to stop the spread of Covid-19.
There are many reasons some people need just a bit more of a helping hand, and we want you to know that in these uncertain times it’s perfectly ok to reach out for that support. We want to make sure that everyone who needs it has access to essential support and help at this difficult time.
What help is available?
Covid-19 is affecting a lot of people physically, mentally and financially.
Whether you are self-isolating through the Test and Protect system, or maybe just struggling in general due to the situation, we can help you.
Needing Welfare support (help with applying for Universal Credit or other benefits, managing deductions from benefits, support in applying for a Scottish Welfare Fund crisis grant or other financial help)
Having other financial difficulties (paying council tax, rent, household bills)
Feeling socially isolated
Unable to get out and need your dog walked
Having difficulty isolating
Who can ask for help?
Anyone really. If you don’t have any other support nearby from friends, family or neighbours we can help you or at least point you to the right place to get help.
As protection guidance levels change and restrictions increase or begin to ease, you might be feeling anxious about adjusting to life. Perhaps you’re worried about your health, protecting your loved ones or unsure how to follow social distancing and hygiene guidelines correctly. Or maybe you’re anxious about returning to work or school, taking public transport or being in social situations again. Maybe you're worried about a local outbreak? Feeling like this is completely normal and you're not alone. Help is available from a number of organisations including:
There is guidance available at www.fva.org/pandemic to help manage some of the risks and challenges associated with this type of informal volunteering, including how people can keep themselves and each other safe.
Check in on vulnerable family, friends and neighbours.
If you know someone who is self-isolating, call or text them to check if they're OK.
Be mindful of your comments and actions, so as not to cause undue concern or anxiety within your neighbourhood. If you hear misinformation, challenge it.
Be respectful of anyone you know who has been diagnosed with COVID-19 as it's likely to be an anxious time for them. Due to patient confidentiality their details will not be publicly confirmed, so please do what you can to respect and protect their privacy, and do not speculate on social media.
In line with public health advice, any deliveries of groceries, medications or other shopping for people who are self-isolating should be left at the door so they can avoid visitors.
The Association of British Insurers has confirmed that if you are using your own car for voluntary purposes to transport medicines or groceries to support others who are impacted by Covid-19, your cover will not be affected. You do not need to contact your insurer to update your documents or extend your cover.
In some parts of the country there have been reports of discrimination against Asian and Chinese communities. We will never accept discrimination in any form against individuals, or any part of our community.
Fife Council is keen to reassure voluntary organisations that there is no risk to their agreed level of awarded funding, should they be unable to continue delivering their normal services during the coronavirus outbreak.
The Council will continue to provide grants and expect organisations to follow the public health guidance being provided. We are working with our third sector partners to ensure that service delivery continues wherever possible - albeit under different circumstance. We understand that organisations may have to make big adjustments because of this and encourage them to follow the most recent guidance that is available.