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Tell Us Once service

When someone has died, a lot of things need to be done. One of these is contacting government departments and local council services.

Fife Council can do all of this for you with the Tell Us Once service. This service is usually carried out at the death registration appointment.

To use this service, please have the following information available:

  • Deceased person's National Insurance number
  • Their passport or passport number (if they had one)
  • Their driving licence or driving licence number (if they had one)
  • Surviving spouse's National Insurance number
  • Their Blue Badge

How the service can help:

After the death has been registered with the registrar, several other organisations may have to be contacted and given the same information, such as:

  • Department for Work and Pensions
  • The Pension, Disability and Carers Service
  • Jobcentre Plus
  • Overseas Health Team
  • Ministry of Defence, Service Personnel and Veterans Agency
  • War Pension Scheme
  • HM Revenue & Customs
  • Child Benefit
  • Child Tax Credit & Working Tax Credit
  • Personal Taxation
  • Identity and Passport Service
  • Driver and Vehicle Licensing Agency
  • Public Sector Pensions
  • Local councils
  • Housing benefit
  • Council tax benefit


Council Services can also be contacted if you ask us to do so, such as:

  • Council housing
  • Council tax
  • Libraries
  • Blue badges
  • Adult services
  • Children’s services
  • Collection of payment for council services
  • Electoral services
  • Fife Council pensions
  • Grounds maintenance, garages / lock-ups
  • MyFife and concessionary travel


For more information, visit the GOV.UK Tell Us Once web page.