Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics cookies to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We'd like to set Google Analytics cookies to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our 'Cookies page'.

Social Media / Embedded Media cookies

We would like to allow Twitter and Facebook cookies: this will allow the listing of Fife Council tweets and Facebook posts on some of our pages. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

We would like to allow embedded media cookies: we occasionally display Google maps and embed audio and video in our pages, e.g., using YouTube’s privacy-enhanced mode. See our Cookies page for more details. (If you change this setting, you may need to refresh the page to action your preference.)

All Docs

MyFife smartcard scheme


National Entitlement Card : Myfife

The following guidance is temporary and will be updated with any changes when they are known.

Following a temporary suspension, National Entitlement Card production has now resumed, and we can now accept new applications (limited service), requests for renewals and replacement cards.

From 1 July, bus operators reverted back to the normal process of allowing free bus travel only where a valid National Entitlement Card is presented.


You can request a replacement card if it is lost, stolen or damaged. The easiest way to apply for a replacement card is using the request replacement forms linked below. If you have any difficulties email or call Customer Services on 03451 550066.


If your card requires to be renewed, we will write to you and advise you how to do this.

New card applicationsService limited

60 and over 

If you are 60 plus or you are 60 within the next 4 weeks you can apply online for a new Myfife card.

To apply online you will need to have the following proofs available to be uploaded to the form (instructions how to upload are detailed on the form)

  • Proof of ID: passport or photographic driving licence
  • Proof of Address: bank statement, utility bill, council tax letter etc. (showing name and address)
  • Passport styled photograph

If you do not have these proofs available or cannot upload this information you will not be able to apply online and will need to wait until we can see you face to face at one of our Customer Service Centres.

Disability and Companion cards

Unfortunately, we are unable to process these applications at this time.

A new online form to allow you to apply is currently in development and will be available soon – this page will be updated as soon as this form goes live.

If you require further information regarding concessionary travel email

Contact: Concessionary Travel Team 
Tel: 01592 583370
Contact: MyFife enquiries
Tel: 03451 550066