St Andrews Customer Service Point

Emergency closure: Due to the current COVID pandemic, this office is temporarily closed.

  • Customer Service Point

St Marys Place Car Park
St Marys Place
St Andrews
Fife
KY16 9UY

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Opening times

Hours:
Monday 9am - 4:30pm
Tuesday - Closed
Wednesday 10:30am - 4:30pm
Thursday Closed
Friday 9am - 4:30pm

For the purposes of Registration Service opening hours:
Monday 1:30 pm - 4:30 pm
Tuesday Closed
Wednesday 1:30pm - 4:30pm
Thursday Closed
Friday 9am - 12pm

Accessibility

  • Ramp access
 

If you need information or help, visit our Customer Service Centre and speak to an Adviser who will:

provide advice and support
work with other council services and agencies to help you get what you need
link with local people, councillors and services to work together to make your community a better place to live and work.

We operate an appointment service for the following - please phone one of the "Useful Phone Numbers" to make an appointment:

Registration Services - Births and Deaths
FHR Applications
Housing Advice Interviews
Council Property Terminations / Change of Tenancy
Debt Management Advice
New Tenancy Sign-Ups
Housing Benefit / Council Tax Applications
Blue Badge applications
Concessionary Travel/My Fife Registration

Useful Phone Numbers
03451 55 00 11 - Faults & Repairs
03451 55 00 22 - Environment (special uplifts)
03451 55 00 33 - Housing Information & Advice
03451 55 00 44 - Money & Payments
03451 55 00 55 - Automated Payments
03451 55 00 66 - Passes & Concessions
03451 55 00 77 - Births Deaths & Marriages
03451 55 00 99 - Emergencies (Lines open after 5.00pm)
03451 55 00 00 - General Enquiries
03451 55 11 55 - Council Tax and Housing Benefits
0800 0286231 - Homeless Emergencies

A National Interpretation Service is available on request.
We can interpret over 150 languages over the phone, and face to face in any one of our Local Offices.
Gives a call and we will deal with your enquiry.
03451 55 55 66 - Urdu/Punjabi language line
03451 55 55 77 - Arabic Language line
03451 55 55 88 - Chinese language line
03451 55 55 99 - Bengali language line
03451 55 55 44 - Polish language line
18001 08451 55 55 00 - BT Text Direct for textphone users