New Online Council Tax Service

Archived news: published on Monday 17 Sep 2012 by Fife Council

We have introduced a new online council tax service to allow customers to view their council tax details 24 hours a day, 7 days a week, 365 days a year.

Benefits and council tax service manager, Joy Mackenzie explained why the new service has been introduced: “We’ve done this to enable customers who have internet access to stay in better control of their council tax without having to contact us by phone or face to face.  It’s quicker and easier for many people to check their balance this way and for the council, it’s a more efficient way of doing business.

“After registering, customers will be able to check their balance and the payments they’ve made, apply for reductions and report changes to their address or personal circumstances online.

“Later this year, we’ll be adding council tax rebate and housing benefit to this online service so people will be able to keep track of even more of their financial business with the Council.”

To register for this service, all you need to do is visit www.fifedirect.org.uk/ctaxonline .   If you're not already registered on Fife Direct,  you'll be asked to complete a simple registration process for this first.  Then you'll be able to register for the council tax service.  Please have a copy of your latest bill available when you register as you'll need details of this to complete the registration process.

For more information contact

Benefits and Council Tax Enquiries
Tel: 03451 55 11 55 Contact Benefits and Council Tax Enquiries online
By Post: Rothesay House Rothesay Place Glenrothes Fife KY7 5PQ
Go Top

We have placed cookies on your computer to improve your experience here. If you do not want us to use cookies you can change your settings at any time.